What We Collect and Why We Hold It
We collect the information you provide when creating your account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, our system logs the transaction reference tied to your
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mobile wallet so we can match payments to the correct account. We also collect device and session data — browser type, IP address, and session timestamps — to protect your account from unauthorised access. Cookies record your session state and preference settings; they do not store
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your wallet PIN or payment credentials. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, or Rocket is strictly what those processors need to complete the transaction — nothing more. We retain account records for as long
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as your account remains active and for a period after closure as required by applicable rules in your jurisdiction. The lawful basis for holding your data is the contractual relationship created when you open an account. If you are in Bangladesh, availability of this service and
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the data terms that apply to you depend on your local law and eligible regions. We review this policy periodically and will notify you of material changes through a notice on the account dashboard.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.